Support — Get in Touch
Contact Us
We're here to help with questions, technical support, or feedback
Email Support
For template support, technical questions, or general inquiries. We typically respond within 24 hours.
[email protected]Response Times
Technical Support: 12-24 hours
General Inquiries: 24-48 hours
Weekend: Next business day
What We Can Help With
Template Setup
- • Installation guidance
- • Environment configuration
- • Initial setup questions
- • Deployment assistance
Technical Issues
- • Bug reports
- • Performance issues
- • Integration problems
- • Code-related questions
General Support
- • License questions
- • Usage guidelines
- • Feature requests
- • Feedback & suggestions
Getting Better Support
To help us assist you more effectively, please include the following in your email:
- Template name and version
- Clear description of the issue
- Steps to reproduce the problem
- Environment details (OS, Node version)
- Error messages or screenshots
- Any customizations you've made
What's Included in Support
- 30 days of email support after purchase
- Setup and installation assistance
- Bug fixes for reported issues
- General usage guidance
Not Included
- Custom development or modifications
- Integration with third-party services
- Server configuration or hosting setup
- Training or consulting services