Support Center
Find answers and get help with your templates
Documentation
Complete setup guides, configuration instructions, and development tips.
Email Support
Direct email support for technical issues and specific questions.
Updates
Latest features, improvements, and bug fixes for all templates.
Frequently Asked Questions
How do I download my template after purchase?
After completing your purchase, you'll receive an email with download links within 5-10 minutes. Check your spam folder if you don't see it. The download link is valid for 30 days.
What's included with each template?
Each template includes:
- Complete source code with TypeScript
- README with setup instructions
- Environment configuration examples
- Database schema and migrations
- Commercial usage license
Can I use templates for client projects?
Yes! Our commercial license allows unlimited use for personal and client projects. You can modify, customize, and build upon the templates without attribution requirements.
What support is provided?
We provide 30 days of email support including:
- Installation and setup assistance
- Bug fixes and technical issues
- General usage guidance
Do you offer refunds?
Due to the digital nature of our products, all sales are final. However, we're committed to helping you succeed with our templates. If you encounter issues, please contact support and we'll work to resolve them.
How do I get updates to my template?
Template updates are provided free of charge. We'll notify you via email when updates are available, and you can download the latest version using your original download link.
Support Process
Contact
Send us an email with your question or issue
Review
We analyze your request and gather necessary information
Resolve
Provide solution, fix, or detailed guidance
Follow-up
Ensure your issue is completely resolved
Response Times
Standard Support
- • Technical questions: 12-24 hours
- • Setup assistance: 12-24 hours
- • General inquiries: 24-48 hours
- • Weekend requests: Next business day
Priority Issues
- • Template not working: 6-12 hours
- • Download issues: 6-12 hours
- • Critical bugs: 6-12 hours
- • Payment problems: 6-12 hours
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help.
Contact Support